Terms and Conditions

Terms of Service

OVERVIEW

This website is operated by GOPAPFREE (GPF) Throughout the site, the terms “we”, “us” and “our” refer to GOPAPFREE offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms stated here. The name “GOPAPFREE” and any logos, names or other identifying marks are the property of GOPAPFREE or our affiliated Dentist or Suppliers.

In addition to reading these Terms of Service, you should also read GPF’s  Privacy Policy, which explains how we may collect and use your personal information. If you use this site, you agree to the terms of our Privacy Policy.

By visiting our site and/ or purchasing something from us or from third parties or our affiliates through the site, you engage in our “service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

GENERAL CONDITIONS

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or our site for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Notwithstanding the foregoing, we will comply with the requirements of HIPAA as it pertains to the electronic transmission of electronic protected health information.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. You agree that the site and the services are for personal, non-commercial use only.

If you fail to comply with the Terms, we may terminate your access to the site and the services at any time, without notice, in addition to any other remedies that may be available to us.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products and services (including those sold by third parties through the website, including affiliated Dentists) are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof).

ELECTRONIC COMMUNICATIONS

You consent to communicating with us electronically. We will communicate with you by email, text or by posting messages on the site through a portal or other electronic means. You agree that electronic communications, including consents and authorizations that you may give, shall satisfy any legal requirements for a writing.

MESSAGING DISCLOSURES

For certain kinds of messages, we may ask you to opt-in by providing your phone number.  In those instances we will send you a confirming message that you have subscribed. This will generally be for things like appointment reminders.  You will have the ability to cancel those reminders at any time by texting “STOP”. However, if you stop those messages it might make GPF a bit less useful since we won’t be able to easily send you those reminders.

If at any time you need some technical help, just text HELP in response to an SMS communication, and help will be on the way.

We are able to deliver messages through the following mobile phone carriers:

Major Carriers: AT&T, Verizon Wireless, Sprint, T-Mobile

Minor Carriers: U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

As always, message and data rates may apply for any messages between us. Carriers are not liable for delayed or undelivered messages and message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have questions, text HELP in response to an SMS communication, or you can call us at 1-888-9991-111 Click here for our Privacy Policy and here for our Notice of Privacy Practices for HIPAA.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS; COPYRIGHT

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, or otherwise objectionable or violates these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, or other rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties. We take no responsibility and assume no liability for any comments posted by you or any third-party.

GPF respects intellectual property rights. We may terminate the access privileges of persons who infringe the copyright or intellectual property rights of others.

PERSONAL INFORMATION

Your submission of personal information through the scheduler is governed by our Privacy Policy. You also agree that any information that you submit through the site that is communicated to our affiliated staff will be accurate and complete.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall GPF, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

INTERPRETATION

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

DISPUTE RESOLUTION/MANDATORY ARBITRATION

ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU, ON THE ONE HAND, AND GPF OR ITS SUPPLIERS OR VENDORS, ON THE OTHER HAND, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT GPF AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (currently available at https://www.adr.org/aaa/faces/rules/searchrules/rulesdetail?doc=ADRSTAGE2021424), as amended by this Agreement. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. Each of the parties shall bear its own fees and costs of the arbitration, and shall share the expenses and fees of the arbitrator. If you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, GPF will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you. The entire arbitration, including the arbitrator’s decision, shall be confidential unless otherwise agreed by the parties.

With the exception of any of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions, if a court decides that any part of this Dispute Resolution provision is invalid or unenforceable, the other parts of this Dispute Resolution provision shall still apply. If a court decides that any aspect of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions is invalid or unenforceable, then the entirety of this Dispute Resolution provision shall be null and void. The remainder of the Agreement will continue to apply and be unaffected by this severability provision.

USE IN THE UNITED STATES; GOVERNING LAW

This site is hosted in the United States and is intended only for users located in the United States. Note also that information submitted by you to us may be transmitted to and shared with third parties located in other countries, in order to provide services to you. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of California, United States.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@gopapfree.com. You may also write to us at: GOPAPFREE  Support, 16 Technology Drive, Suite 142, Irvine, CA 92618.

Revision Date: January 28, 2021

Privacy Policy

This policy is intended to inform you about how GPF collects and handles information about you, including personal information that you may provide to us through our website (the “Site”). By using the Site, you consent to the collection and use of your personal information as stated in this policy. This policy is incorporated into the Terms of Service by this reference. In addition to reviewing our Privacy Policy, you should also read our Terms of Service. Your use of the Site constitutes your agreement to the terms of this Privacy Policy and the Terms of Service. California residents may view our CCPA policy.

This Policy May Change

All of our policies, including this Privacy Policy, may change. Your continued access and use of the Site will constitute your acceptance of any changes or revisions to our Privacy Policy.

Summary

This Policy explains:

  • The types of information GPF gathers from Site users.
  • How GPF uses your personal information.
  • How GPF uses non-personal information.
  • What personal information, if any, GPF may share about you with others and the conditions that protect your information if it must be shared.
  • The security measures GPF takes to protect your information from loss or disclosure.
  • The circumstances under which you can access personal information you have shared with GPF and have that information corrected, restrict GPF’s use of that information, and even have it removed from our active servers.
  • Other things you should know about privacy and GPF.

Who May Use the Site

The Site is not intended for use by individuals under the age of 18.  We do not knowingly collect information from any person that is under 18. Parents and guardians should monitor the use of the Site by minor children. Once information is entered into the Site, it may not be possible to completely remove it from the internet.

The Site is hosted in and designed for users in the United States. This Privacy Policy applies to residents of the United States. Parts of this Privacy Policy may not apply to visitors outside the United States. If you are a non-U.S. visitor to our Site, by visiting our Site and providing us with data, you agree that your personal information may be processed in the United States. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own.

The Personal Information We May Collect

GPF collects information that you provide to us or that we learn about you from your use of the Site. For example, you may provide information to the Site when you register, search, make purchases, participate in a survey, rate or review us, or communicate with GPF. You might supply us with such information as your name, address, phone number, credit card or other financial information, email address, and personal preferences. We may also obtain and store certain types of non-personal information, such as demographic or statistical information, whenever you visit the Site. Our Site may also collect information on your physical location by using satellite, cell tower or other data. We may use such information to contact you with personalized messaging or content.

If you provide a review of your experience with GPF by responding to a request for a review or feedback, filling out a survey, or rating us on a third party site, you authorize GPF to use such reviews for marketing, for use in review aggregation, including the right to sublicense such reviews to third parties for such purposes, and to modify such reviews (without changing the substance of any ratings or comments in any misleading manner, but generally to shorten or make more usable or combine with other reviews). Once a review has been submitted, the permission to use such review is not revocable. We will use such reviews in the aggregate and we may also refer to individual reviews using First Name, but only using your last initial, for example, “Sue R” rather than using your full name.

HIPAA

Our privacy practices are intended to comply with the Health Insurance Portability and Accountability Act (“HIPAA”). We will maintain the privacy of your Health Information as required by HIPAA and the regulations promulgated under that Act. If you share information with an orthodontist affiliated with GPF, that information may be used to facilitate your treatment, or in support of payment or health care operations. You authorize the affiliated orthodontist providing services to you to share your personal information with us for such purposes, and you authorize us to use or disclose such information as needed in order to communicate with your healthcare providers and to provide services to you.

We use information we have collected about you to provide you with the services necessary to operate our business. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of GPF where it is necessary for us to complete a transaction or do something you have asked us to do. Likewise, we may share your personal information with third parties or affiliates of GPF with whom we have contracted to perform services on our behalf. Companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

In addition, we may call (which may include leaving voice mails), write, e-mail or message (including push notifications)(“communicate”) you to remind you of appointments (including dental monitoring). We may also communicate to notify you of other services available that might help you, or to conduct follow up, quality assessment, or to obtain reviews, feedback, assess satisfaction, obtain information about your willingness to provide other information, or similar activities. We take precautions on our end to secure electronic information (for example, we encrypt our electronic devices). However, it is possible that texts, emails or other communications could be intercepted in transit to or from your devices or networks. Customers hereby consent to communication through telephone, video, text, other electronic messaging or e-mail. Other than the foregoing, we will not use your information for marketing without your authorization.

We may disclose your personal information as permitted or required by law, such as in connection with a subpoena, court order or similar legal process, or in connection with a merger, acquisition, or bankruptcy, or in order to enforce our rights or enforce our Terms of Service. For additional information see also our Notice of Privacy Practice.

Social Media

We may use and disclose your personal information to facilitate social media sharing functionality that you initiate. If you choose to connect your social media account (e.g., Facebook, Twitter, Pinterest) with your GPF account or otherwise engage in social sharing about GPF or the services, your personal information may be shared with your friends, contacts or others associated with your social media account, with other Site users, and with your social media account provider. By connecting your GPF account and your social media account or contacting us via social media, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.  If you post information about your experience with GPF on a public social media site, your authorize us to link to such posts openly, without any payment or restriction.

If you utilize a social media feature such as the Facebook “Like” button, Google Plus, Pinterest or a Twitter widget, these features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits, such as where they live or have expressed an interest in shopping for cosmetics on our mobile site. We do not share any of your personally identifiable information, including your shopping history or health information, with social media platforms. See the policies of each social media platform for additional information about these types of ads, including how to manage your display settings for these ads.

Website Usage

GPF or its authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of the Site. This information is generally collected in non-personally identifiable format. We may use this collected or logged information in order to provide better service, to facilitate our customers’ use of the Site, to track usage of the Site, to address security hazards, and for other administrative or operational purposes. GPF, or its authorized service providers, may use this information to track aggregate traffic patterns throughout the Site. We may use aggregated, statistical information to describe our customer audience, products, and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.

Our Security Practices

Except as otherwise set forth in this Privacy Policy, our internal data security policies restrict access to customers’ personal information to authorized employees for GPF business purposes only. Our employees are bound by GPF policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination. We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, GPF cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

Cookies

We may use cookies to collect or log certain information. A cookie is a small piece of information that a Site stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers’ preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our Site. The cookies will not contain personal information that will enable anyone to contact our customers via telephone, email, or other means. This information will not be sold or shared with any third party not contracted with GPF. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

Linked Sites

The Site may contain links to, or otherwise make available, third-party websites, services, or other resources not operated by us or on our behalf (“Third Party Services”). These links are provided as a convenience only and do not constitute an affiliation with, endorsement or sponsorship of the Third Party Services. Any information you provide to such third parties is not subject to the terms of this Privacy Policy, and we are not responsible for the privacy or security of the information you provide to them or their handling of your information. We recommend that you review the privacy policy of any third party to whom you provide personal information online.

Contact Preferences and Accessing Your Personal Information

You have choices when it comes to how GPF uses your personal information. When you register online with or purchase items from the Site or otherwise provide your email address to us, you are automatically signed up to receive information about merchandise, services and promotional offers from us by email and/or direct mail. If you do not wish to receive such information, please contact us by email or direct mail to unsubscribe at contact@gopapfree.com. Even if you elect not to receive such information, GPF may continue to contact you as necessary to service your account and process your transactions and requests.

Mergers, Acquisitions and Bankruptcy

If GPF should ever file for bankruptcy or merge with another company, or if GPF should decide to buy another business, or sell or reorganize part or all of GPF’s  business, GPF may be required to disclose your personal information to prospective or actual purchasers and other parties. GPF will obtain appropriate confidentiality protections for information disclosed in these types of transactions.

Questions

If you have questions about this Policy, you can contact us by sending us an email at contact@gopapfreecom. or writing to us: 16 Technology Drive, Suite 142, Irvine, CA 92618

Last Revised:  January 28, 2021

Intake Forms

Medical and Dental Questions

We provide a series of questions that will help your dentist assess your readiness  for oral appliance therapy. If you respond incorrectly or incompletely, you may increase your risk of adverse   affects or prevent the treatment from being effective. Do NOT provide incorrect information because you think it doesn’t matter. If there is a question you don’t understand, please contact GPF support at contact@gopapfree.com.

The information you provide below is confidential and will not be used except in connection with providing services to you or as required by law. By submitting these responses, you are certifying that all statements made are correct, and will immediately notify your regular provider and GPF if anything changes.

Coronavirus Impact

If you are not feeling well, you should wait until you are feeling well for at least two (5) days before you have a consult to take impressions.

As part of the process of evaluating my case, I understand that my provider may request that I provide a general dentist waiver verifying my dental fitness to move forward with Oral Appliance treatment and/or copies of x-rays for evaluation. Given the current national emergency related to COVID-19, it may not be feasible to obtain x-rays. In such case, I will attempt to obtain x-rays from my dental provider if reasonably possible. If I proceed to treatment, my provider may request x-rays in the future. I UNDERSTAND THAT IF I PROVIDE X-RAYS IN THE FUTURE, CHANGES MAY BE REQUIRED IN MY TREATMENT. I ALSO UNDERSTAND THAT IF I DO NOT PROVIDE X-RAYS WHEN REQUESTED, THAT IT MAY AFFECT MY ABILITY TO OBTAIN FOLLOW UP CARE, TO OBTAIN MID-COURSE CHANGES TO TREATMENT IF NEEDED, AND IT MAY MEAN THAT IF I NEED ADJUSTMENTS OR REFINEMENTS THAT I WILL NEED TO PAY FOR SUCH ADDITIONAL TREATMENT.

By signing this informed consent, you agree to the following:

ACKNOWLEDGEMENT

I hereby acknowledge that I have read and fully understand the risks and limitations of treatment as presented in this form. I also understand that there may be other problems that occur less frequently than those presented, and that actual results may differ from the anticipated results. I understand that my treating provider will generate a customized 3D Treatment Plan to accommodate my oral anatomy taking into account risks and limitations. I also authorize the treating providers to provide my health care information to my other health care providers.